Term and Conditions - Debrecen Food Tours

Debrecen on Food is a trading name and registered trademark of Húsmanufaktúra Kft. in Debrecen, Hungary.

BY PURCHASING TOUR TICKETS FROM Debrecen on Food, YOU AGREE TO THE FOLLOWING:

By participating on the tours conducted by Debrecen on Food, you have read, understood and agreed to the Company's policies.

Cancellation Policy

All tickets sold are non-refundable as your space is guaranteed at the tours. We may be able to offer alternative days to attend depending on availability. If you have purchased extra tickets by mistake or bank error, we need to notified within 24 hours of the purchased ticket to qualify for a refund. No refund will be issued on the day or after your tour. When we may be forced to cancel a tour due to not meeting the minimum number of 4 participants to conduct a tour, weather conditions or other circumstances, your ticket will be refunded in full.

Checking in

During automated purchase process with our third party booking system, you must review all booking details. We check in attendees: Hand the printed voucher or show voucher on your phone to tour guide.

Arriving late

Please note that tour guides are not allowed to wait for guests arriving late more than 10 minutes. Please make sure to make the necessary arrangements to arrive at least 5 minutes prior to the tour. We are on a tight schedule with all the venues we visit.

Cancellation due to vis major

Please note that there is a chance for cancellation vis major. In this case we will refund the tickets within 48 hours. This circumstances can be a sudden accident of the guide, illness or extreme weather conditions.

Weather Conditions

We conduct tours rain or shine. You are advised to carry an umbrella and dress appropriately for weather conditions. If the tour started, and in the event of severe lightning, your tour guide will suspend the tour at his/her discretion. If tour was suspended, you will be reimbursed for partial or full price of ticket depending on the time the tour was suspended. If the tour is suspended at the beginning of the tour, you will receive full payment. If tour guide did not suspend the tour but you do not want to continue with the tour due to rain, you will not get reimbursed for the ticket(s). You are responsible for yourself and your own safety.

Dietary restrictions

We need to know about food restrictions in prior at least 48 hours to get in touch with the stations for a menu change. But as described in the FAQ the tour is not suitable for vegetarians. We do not either accommodate vegan diets at any of our tours.

Debrecen on Food is not responsible for the foods or beverages consumed on its tours. Debrecen on Food acts solely as agent in arranging tours, transportation, venue visits and other services and does not assume liability for accidents, delays, injuries, loss or damage due to any act or default of any company, organization or person engaged in transporting passengers, rendering service, or carrying out arrangements for any tour or by the act of default of any restaurant or shop or its employees. For booking one of the tours you must accept the terms of conditions.

Right to Distribute Media

You agree to grant the Company an irrevocable royalty-free worldwide license to use photos and videos taken on its food tours in which you may appear. The Company has the right to reproduce, distribute, broadcast, exhibit, edit, digitize or in any other way use the Material by any means and in any form of media, whether existing now or created later, without restriction worldwide, by incorporating the Material into its website, catalogs, books, brochures, magazines or any other publications, or any informational, commercial, promotional or advertising material (henceforth known collectively as the "Works"). You agree that the company is and shall be the exclusive owner of all title, rights and interest in the Material and the Works, including copyright thereof.